Booking.com Guest Reviews

In Booking.com, only guests are able to review the stay. Their reviews get published on Booking.com right away and are available in Rentals United within maximum 24 hours. Rentals United checks for new guest reviews once a day.

Note that there are specific characteristics to the Booking.com flow. You will find all channel-specific requirements and tips here.

 

  1. Go to Guest Planner. You will see a list of reservations made via all the different channels you are connected to. Click the one you are interested in.

  2. Click the relevant reservation and scroll down to the Guest Communication section. Guest Reviews are available only after the reservation has ended and come as separate threads.

  3. You can respond to the review only with a message. Write your review and send it.