Step 7: Payments
Payment methods (N/A)
Cancellation Policy
Cancellation Policy (CP) describes the charges applied if a reservation is cancelled within a specific period of time.
Despegar requires you to use one of the 4 pre-defined cancellation policies for all your properties.
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Refundable up to 48 hours - full refund up to 48 hours before the arrival
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Refundable up to 24 hours - full refund up to 24 hours before the arrival
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Non refundable - no refund, regardless of when the reservation is cancelled
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Fully refundable - full refund, regardless of when the reservation is cancelled
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In Rentals United platform, go to the Services tab.
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Click My services.
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Type Despegar in the search box or scroll down through the list of available channels.
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When you find it, unfold the section by clicking the Down arrow button in the Despegar box.
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Click Property Settings.
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Switch the tab to Channel Settings.
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A list of available custom policies opens.
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Unfold the Cancellation Policy section. Select one of the policies available in the dropdown list.
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Click the Save button.
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Rates and Availability > Rate plan |
