Integration overview
                                                                
                                                            
                                                            About
Livjaza is a premium booking platform curated for travellers seeking exceptional stays across the MENA region and beyond. With a sharp focus on quality and guest experience, Livjaza features a hand-picked portfolio of exceptional homes from sleek city escapes in Dubai to serene coastal retreats in Fujairah. Every listing is selected to meet the expectations of travellers who stay longer and value refined luxury and hospitality.
Minimum requirements to connect
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Minimum number of properties: 1
 
Integration model
| Sync type | PULL | 
| Static data sync | 
                                                                             Static data is pulled every 24 hours. Descriptions are pulled every 5 hours.  | 
                                                                    
| Availability, Rates & Inventory sync | Availability and pricing is updated upon change in Rentals United. | 
| Instant bookings | Yes | 
| Booking requests | Yes - synchronised as requests. The property manager needs to confirm or reject them in the sales channel extranet. Once confirmed or rejected, the booking is updated in Rentals United. | 
| Quote requests | Yes | 
| Reservation sync | PUSH | 
| Reservation modifications | 
                                                                             Modifications should be made in Livjaza extranet and bookings in Rentals United will be modified.  | 
                                                                    
| Reservation cancellations | 
                                                                             Cancellations should be made in Livjaza extranet and bookings in Rentals United will be cancelled.  | 
                                                                    
| Cancellation penalties | 
                                                                             Cancellation fees are withheld from the host’s next payout(s). Whenever a host cancels a reservation under the following circumstances, they will be subject to penalties, which are paid directly to Livjaza. 
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| Detailed reservation price breakdown received from the channel | Yes | 
Additional info
| Accepted locations | Currently onboarding in Middle East and North Africa, but open to applications from other regions | 
| Target guests | 
                                                                            
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| Origin of the guests | 
                                                                            
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| Long stays (more than 30 days) | Yes (730 days) | 
| Stay type | Short-term and mid-term | 
| Channel website | www.livjaza.com | 
| Affiliate channels | N/A | 
Inventory type
| Pick & Choose | The channel only accepts private spaces. (i.e. apartments, villas). Rooms in a home, hostels, or other shared spaces are not accepted. | 
| Multi-units | Yes, if it is a private room with a private entrance it would be a separate listing so it can be booked only once for the same dates. Each unit would be an independent listing. | 
| Luxury inventory | Yes - only properties that meet the channel quality standards are accepted. | 
Channel performance
| Top location | 
                                                                            
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| Top inventory type | 
                                                                            
 
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| Top performance season | 
                                                                             Peak Season (October to April) Dubai’s cooler weather attracts global tourists, especially from Europe, CIS countries, and the GCC. The season is full of events and attractions, such as Dubai Shopping Festival, New Year’s Eve celebrations, Expo events, and outdoor festivals. Key Dates: 
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| Key amenities | 
                                                                             High-Speed Wi-Fi Swimming Pool Balcony with a View Free Parking Fully Equipped Kitchen  | 
                                                                    
| Best practices | 
                                                                             High-Quality Visual Content 
 Compelling & Catchy Descriptions 
 Competitive & Dynamic Pricing 
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Charges & Payments
| Merchant of Record (MOR) | Yes | 
| Charging party | The channel charges the guest and then pays out via bank transfer. | 
| Credit card details | N/A | 
Commission
| Commission | 
                                                                             14% for platinum hosts 15% for other hosts  | 
                                                                    
| Commission charging | The commission is charged on the total booking amount (accommodation fare + fees), excluding taxes. | 
| Commission application | The commission is charged on the rates and fees pulled from the channel manager | 
| Negotiable commission | No | 
Contract & Onboarding
| Average onboarding time | Up to 48 hours | 
Contact & Support
| Support email for property managers | support@livjaza.com | 
| Response time | Up to 24 hours |