Integration overview
About
Stay is a rental platform designed to provide property owners with greater control and flexibility for short-, mid-, and long-term stays. Through Stay leads, hosts gain unlimited access to high-quality guest enquiries for a flat fee - without any commissions. Owners retain full control over pricing and bookings, while benefiting from enhanced marketing reach and expert support to optimise rental income and overall property value.
Minimum requirements to connect
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Minimum number of properties: 1
Integration model
| Sync type | PULL |
| Static data sync | Static data is pulled every 24 hours |
| Availability, Rates & Inventory sync |
ARI data is pulled upon change in Rentals United Full ARI update is made every 24 hours |
| Instant bookings | No |
| Booking requests | No |
| Quote requests | No |
| Reservation sync | Stay does not create reservations in the Rentals United system. Stay works in the system of leads, connecting potential guests with property managers. Once the guest decides to book a chosen property, Stay sends an email to the property manager. After the reservation is confirmed between the guest and property manager, property manager needs to create it manually in Rentals United or PMS to block the availability. |
| Reservation modifications | N/A |
| Reservation cancellations | N/A |
| Cancellation penalties | No |
| Detailed reservation price breakdown received from the channel | No |
Additional info
| Accepted locations | Worldwide |
| Target guests | Non-specific |
| Origin of the guests | Non-specific |
| Long stays (more than 30 days) | Yes, unlimited |
| Channel website | www.staywithstay.com |
| Affiliate channels | No |
Inventory type
| Pick & Choose | No, all properties are accepted |
| Multi-units | No |
| Luxury inventory | Yes, the channel is suitable for luxury inventory, yet not exclusively |
Channel performance
| Top location |
Coastal locations: Naples, Florida and Cabo, Mexico Other locations: top summer and winter locations across the United States, Canada, Mexico, and the Caribbean |
| Top inventory type | Whole homes, properties with unique amenities, experiences, and/or locations |
| Top performance season | Traditional summer and winter seasons |
| Key amenities |
WiFi, Free parking, Fully equipped kitchen (full stove, oven, cookware, coffee maker etc.), Unique and/or functional outdoor spaces (patio, balcony, backyard etc.), Compelling locations (waterfront, beachfront etc.), Properties accommodating group travels and/or family stays (number of beds, bedrooms etc.) |
| Best practices |
Prompt communication with customers, Up-to-date calendar availability and seasonl/calendar-specific pricing, High quality photos Minimum of 1 - 3 reviews including a review text Avoid property titles having internal codes or abbreviations (e.g. MM-531 Waterfront) Teaser pricing (listing the property slightly below the expected price) |
Charges & Payments
| Merchant of Record (MOR) | No |
| Charging party | The property manager is the merchant of record. Bookings directly on Stay is not currently supported. Stay enabled the property manager to determine where and how the booking transaction occurs. |
| Credit card details | N/A |
Commission
| Commission | No commission on the bookings. Stay works on a subscription model charged annually per property. For full details, see this host plans page. The pricing model offers preferential conditions for clients from Rentals United. Also, property managers with larger portfolios can benefit from volume-based discounts, making the offering even more competitive. |
| Commission charging | N/A |
| Commission application | N/A |
| Negotiable commission | N/A |
Contract & Onboarding
| Average onboarding time | 3 days |
Contact & Support
| Support email for property managers | support@staywithstay.com |
| Response time | 1 - 2 business days |