Setting cancellation policy for Trip.com listings

Specify cancellation policy for Trip.com by providing:

  • The number of days before the arrival (inclusive) when the penalty applies
  • Late cancellation penalty calculated as a percentage of the stay price

Step by step:

  1. In Rentals United platform, open Channel Settings. Follow the steps here.
  2. A list of available custom policies opens.
  3. Navigate to Trip.com cancellation policy section.
  4. Adjust the number of days before the arrival when the penalty is applied and the penalty amount.
    Trip channel settings cancellation policy
  5. Click Save.
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