About

Villa Tracker, part of the Smiling House group, is a B2B online platform that connects property managers with verified travel professionals. Launched in early 2024, it is used by more than 1,000 travel companies in 80 countries, who book from 25,000+ properties in 500+ destinations.

Villa Tracker works exclusively with travel professionals who have successfully completed a due-diligence and verification process. These professionals include, but are not limited to:

  • Travel designers
  • Event and wedding planners
  • Media and production specialists
  • Corporate travel managers
  • Concierge companies and services
  • Leisure and retreat facilitators

Minimum requirements to connect

  • Minimum number of properties: 1
  • Location: Worldwide

Integration model

Sync type PULL
Static data sync Updated twice a week by Villa Tracker
Availability, Rates & Inventory sync Updated every 24 hours by Villa Tracker
Instant bookings Yes
Booking requests Yes
Quote requests Yes
Reservation sync PUSH
Reservation modifications Modifications should be done in Rentals United
Reservation cancellations Reservations should be canceled in Rentals United
Cancellation penalties None

Additional info

Accepted locations Worldwide
Target guests High-net-worth guests
Origin of the guests Worldwide
Long stays (more than 30 days) Yes (max. 90 nights)
Channel website https://villatracker.com/
Affiliate channels https://smilinghouse.com/

Inventory type

Pick & Choose Yes, the channel picks based on certain criteria, for example min. nightly rate is 300 USD.
Multi-units No, only single unit properties are accepted.
Luxury inventory Yes, luxury villas, chalets and private homes

Channel performance

Top location Switzerland, France, Italy, Israel
Top inventory type Luxury villas, chalets and private homes
Top performance season All year long
Key amenities Luxury amenities (for example pool, jacuzzi)
Best practices Provide high quality photos and detailed descriptions

Charges & Payments

Merchant of Record (MOR) Yes
Charging party The channel charges the guest and pays out to the property manager within 2 days via a bank transfer after the payment from the guest is received.
Credit card details N/A

Commission

Commission 17%
Commission charging Commission is charged on the total booking amount including taxes
Commission application Commission is added on top of the price provided to the channel (including taxes).
Negotiable commission No

Contract & Onboarding

Average onboarding time 1 week

Contact & Support

Support email for property managers info@villatracker.com
Response time 1 day

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