Integration overview - Whimstay

About

Whimstay is the premier marketplace dedicated to filling last-minute vacancies that would otherwise remain empty. With 85% of users booking within 30 days of check-in, they specialise in capturing revenue that would typically be lost. Having successfully sold over 2 million nights, they've proven their effectiveness in this niche.

Property managers benefit from Whimstay unique value: they generate truly incremental bookings while giving managers greater control over guest experience. Their platform offers enhanced reporting and reconciliation tools, reducing reliance on more expensive and complex booking sites.

Whimstay is also proud to be selected by Google for direct integration into Google Vacation Rentals, significantly boosting demand and conversion rates for their properties.

Minimum requirements to connect

Minimum number of properties: 1
Location: USA, Canada, Mexico, UK, EU, Costa Rica

Integration model

Sync type	PULL
Static data sync	Updated every 24 hours
Availability, Rates & Inventory sync	Updated every 1 hour
Instant bookings	Yes
Booking requests	No
Quote requests	Yes (pricing and availability)
Reservation sync	PUSH
Reservation modifications	Reservation modifications via Rentals United are not synchronised with Whimstay. Modifications (both from guest and host) can be done via the Whimstay channel and these modifications will be synchronised to Rentals United.
Reservation cancellations	Potential cancellations made on the Whimstay website will be synchronised to Rentals United, however Whimstay indicates they are a non-cancellable website. The number of cancellations should be minimal.
Cancellation penalties	No

Additional info

Accepted locations	USA, Canada, Mexico, UK, EU, Costa Rica
Target guests	N/A
Origin of the guests	N/A
Long stays (more than 30 days)	Yes
Channel website	www.whimstay.com

Inventory type

Pick & Choose	Whimstay does not accept the following property types from Rentals United: Aparthotel, Boat, Camping. All other properties are accepted.
Multi-units	Yes
Luxury inventory	No

Channel performance

Top location	USA: Texas, California, Georgia, North Carolina, Florida, Tennessee, Oregon, Ohio, Washington, Illinois
Top inventory type	Homes with two bedrooms or more
Top performance season	Performance consistent throughout the year
Key amenities	Pool, hot tub, deck, pet-friendly units, near beach, lake or other body of water, near mountain recreation areas
Best practices	High quality photos and great property descriptions

Charges & Payments

Merchant of Record (MOR)	Yes
Charging party	Whimstay collects full payment from the traveller at the time of booking. Whimstay sends the payout for each reservation 24 hours after the guest checks in. The funds are deposited into the bank account the host sets up during the onboarding.
Credit card details	N/A

Commission

Commission	3% commission and 3% processing fee
Commission charging	Whimstay commission is charged on the rent and fees (not on taxes).
Commission application	The commission is deducted from the rent and fees amount of each booking. Whimstay remits our commission from the host’s payout prior to depositing the funds into the bank account.
Negotiable commission	No

Contract & Onboarding

Average onboarding time

1 day

Contact & Support

Support email for property managers	hostsupport@whimstay.com
Response time	1 hour or less