Setting up parent and child accounts in White Label Channel Manager

The White Label Channel Manager uses a parent-child account architecture to minimize development effort and to keep client connections separate. This article explains how to manage master accounts and child accounts.

Manage accounts

Create the parent account

Parent account belongs to PMS and serves the purpose of creating and managing child accounts, authorizing accounts and invoicing.

The Rentals United team creates a parent account for you to manage White Label Channel Manager for all your child accounts. Store the parent account login and password credentials in your system. Currently, it's not possible to change your password via API.

Create PMS Profile

The API Support Team configures a PMS Profile during the master account creation. The PMS Profile allows you to create child accounts for your clients (property managers) and display the White Label Channel Manager in your PMS.

Create child accounts

Child account represents the PMS client account, but is managed by the PMS. Child accounts allow for creating inventory per client, managing connections and syncing reservations. In most cases clients don't log into the child accounts through Rentals United. 

Use the Push_CreateUser_RQ API method to create child accounts for your clients. Use your master account credentials to create child accounts and automatically assign them to your master account.

Note:

If you don't have access to the Push_CreateUser_RQ method, contact our API Support Team and request access.

List created subusers

Use the Pull_ListMyUsers_RQ API method to list all the subuser accounts assigned to your master account and retrieve data for them.

Send company details for profile

Rentals United needs the company data because this information may be required by sales channels. It serves to:

• Sign a contract with a channel quickly.
• Contact the guests through Guest Communication.
• Share contact information with guests that booked a stay.

Use the Push_FillCompanyDetails_RQ API method to provide business contact information for each created child account. This information is required for quick channel contracting.

Configure billing plan