The White Label Channel Manager is a comprehensive solution that integrates into your software by adding a single line of code. This streamlined approach removes the need for extensive development, providing you with a ready-to-use product instantly.
This article explains shared operation model, shared responsibilities, and the steps to launch your integration successfully.
Operation model
Build the tech stack you need with a clearly defined operational model and shared responsibilities.
| PMS | Rentals United |
|---|---|
| Conduct customer onboarding for property managers using the PMS platform. | Provide integration support during implementation and technical setup, and train your team to effectively manage customer onboarding. |
| Deliver first-line support for day-to-day questions and operational issues. | Offer second-line technical support for complex platform or connectivity issues. |
| Guide customers on platform usage and configuration | Assign a dedicated project manager to support the partnership. |
| Drive customer adoption and engagement | Assist with escalations, troubleshooting, and ongoing platform optimization through second line of support. |
High level overview
Follow the high-level process overview to build, test, and launch your White Label Channel Manager solution.
- Contact sales – Reach out to our Sales Team at partners@rentalsunited.com for an initial conversation, needs assessment, and product demo.
- Review documentation – Get familiar with the White Label Channel Manager documentation and plan your integration.
- Define your plan – Outline your action plan and connect with your Partnership Manager to align on next steps.
- Kick-off call – Join a kickoff session with our engineering team to review the integration scope and technical requirements.
- Development and testing – Build and test the components outlined in the Installation and setup documentation.
- Certification – Complete the certification process with the Rentals United API Support Team.
- Training – Receive onboarding and product training from the Rentals United Onboarding Team.
- Soft launch and launch – Begin with a soft launch before moving to a full production launch.
- Adoption strategy – Work with your Rentals United White Label Channel Manager Partner to plan and drive partner adoption.