The White Label Channel Manager is a comprehensive solution that integrates into your software by adding a single line of code. This streamlined approach removes the need for extensive development, providing you with a ready-to-use product instantly.
This article explains shared operation model, shared responsibilities, and the steps to launch your integration successfully.
Operation model
Build the tech stack you need with a clearly defined operational model and shared responsibilities.
| PMS | Rentals United |
|---|---|
| Conduct customer onboarding for property managers using the PMS platform. | Provide integration support during implementation and technical setup, and train your team to effectively manage customer onboarding. |
| Deliver first-line support for day-to-day questions and operational issues. | Offer second-line technical support for complex platform or connectivity issues. |
| Guide customers on platform usage and configuration | Assign a dedicated project manager to support the partnership. |
| Drive customer adoption and engagement | Assist with escalations, troubleshooting, and ongoing platform optimization through second line of support. |
High level overview
Follow the high-level process overview to build, test, and launch your White Label Channel Manager solution.
- Contact sales – Reach out to our Sales Team at partners@rentalsunited.com for an initial conversation, needs assessment, and product demo.
- Review documentation – Get familiar with the White Label Channel Manager documentation and plan your integration.
- Define your plan – Outline your action plan and connect with your Partnership Manager to align on next steps.
- Kick-off call – Join a kickoff session with our engineering team to review the integration scope and technical requirements.
- Development and testing – Build and test the components outlined in the Installation and setup documentation.
- Certification – Complete the certification process with the Rentals United API Support Team.
- Training – Receive onboarding and product training from the Rentals United Onboarding Team.
- Soft launch and launch – Begin with a soft launch before moving to a full production launch.
- Adoption strategy – Work with your Rentals United White Label Channel Manager Partner to plan and drive partner adoption.
White Label Channel Manager and Channel Manager API
White Label Channel Manager and Channel Manager API (CM API) handle development and user interface construction differently.
| White Label Channel Manager | Channel Manager API (CM API) |
|---|---|
Allows you to implement a ready solution to your PMS with a one line of code. |
Requires building a direct connection from your PMS to the CM API. |
Lets you skip development and receive a ready product instantly. |
Requires expanding your existing software using internal resources. |
Uses the built-in interface without extra design work. |
Requires a dedicated user interface on your own. |
FAQs
Can White Label Channel Manager be integrated part of my software? Yes. It is enough that you paste one line of code in your PMS application where the White Label Channel Manager should be displayed. This way your clients will get access to White Label Channel Manager seamlessly. See this article for details.
Do my clients need to access a specific website to access White Label Channel Manager? No. Your clients access White Label Channel Manager directly in your PMS. They don't use any other websites or applications.
Can I enable White Label Channel Manager only for some of my clients? Yes. You can customize access to White Label Channel Manager directly in your PMS.
Can I customize White Label Channel Manager look? Yes. You can customize White Label Channel Manager by configuring a custom CSS. You can reuse your PMS CSS for the White Label Channel Manager. Read more in this article.