Integration overview - Expedia

About

Expedia is one of the world's leading full-service online travel brands helping travelers easily plan and book their whole trip with a wide selection of vacation packages, flights, hotels, vacation rentals, rental cars, cruises, activities, attractions, and services.

Benefits of connecting to the channel

Global reach: Advertise properties on one of the world's leading full-service online travel brands.
Flexible business models: Choose between prepayment options or collecting payments directly from guests upon arrival.
Automated updates: Save time and reduce manual work with automated listing content and real-time data synchronization.

Note:

Currently, Expedia is accepting new inventory depending on demand. Priority onboarding is on multi-unit inventory companies based in the USA. Other locations and types are reviewed and accepted by Expedia case by case. If you wish to connect your properties to Expedia, contact the Rentals United Support Team and we will present your case to Expedia.

Integration model

Sync type	PUSH
Static data sync	Property descriptive content updates in Rentals United require an update in the channel. Toggle on automatic updates to send property descriptive content to the channel automatically.
Availability, Rates & Inventory sync	Rentals United immediately updates the channel when availability and pricing data changes.
Instant bookings	Yes
Booking requests	No
Quote requests	No
Reservation sync	PULL
Reservation modifications	Rentals United retrieves modifications from the channel.
Reservation cancellations	Rentals United retrieves cancellations from the channel.
Cancellation penalties	-

Additional info

Accepted locations	The channel reviews and accepts locations on a case-by-case basis, with priority given to companies based in the USA.
Target guests	-
Origin of the guests	-
Long stays (more than 30 days)	No, the channel accepts a maximum minimum stay of 28 days.
Channel website	Expedia
Affiliate channels	-

Inventory type

Pick & Choose	No
Multi-units	Yes

Channel performance

Top location	USA
Top inventory type	Multi-unit inventory
Top performance season	-
Key amenities	-
Best practices	Group multiple similar units under one listing to optimize occupancy and streamline rate management. Find your Hotel ID in the top-right corner of the Expedia integration page.

Charges & Payments

Charging party	The channel supports two business models. Under Expedia Collects, the guest prepays the channel. Under Hotel Collects, the property manager charges the guest.
Credit card details	For Expedia Collects, Rentals United displays the Expedia Virtual Card details for 10 days. Charge the card on the day of departure. For Hotel Collects, charge the guest's credit card upon arrival. Contract terms determine if you can take a deposit at the time of the booking.

Commission

Commission	12 - 20%
Commission charging	-
Commission application	The commission applies to the booking total, depending on the agreement with the channel.
Negotiable commission	Yes, depending on your agreement with the channel.

Contract & Onboarding

Average onboarding time

Contact & Support

Support email for property managers	hoteldelivery@expedia.com
Response time	N/A

Categorization

This channel is categorized as a Hotel Reservation Site (HRS). An HRS website (Hotel Reservation System) in the vacation rental industry is a booking platform that primarily follows a hotel-style business model. Instead of treating each property as a unique unit, HRS platforms focus on hotel listings with a selection of room-types. This means availability, pricing, and inventory are managed at the room-type level (e.g., “Double Room,” “Family Suite”) rather than by individual apartments or houses.

For property managers, this model allows grouping multiple similar units under one listing, optimizing occupancy, and streamlining rate management. For guests, it creates a more standardized booking experience, closer to traditional hotel reservations, with clear categories and easier comparisons.

Rentals United cluster (Hotel ID) indicates a hotel in the sales channel.
Rentals United room type (e.g. "Two-Bedroom Apartment") indicates a room type in the sales channel
Rentals United property (e.g. "Property 1") indicates a physical room of a certain type. There can be multiple properties added under the same room type , e.g. "Property 1" and "Property 3" are categorized as "Two-Bedroom Apartment". This set-up is called a multi-unit group.
Rentals United rate refers to a particular pricing plan, which is created based on particular settings in your property (e.g. cancellation policy, meal rate, price). You can see your rates after selecting the Property Settings > Manage.