When you update your rates in Rentals United, the changes usually sync automatically with your connected booking channels. If you notice a significant price discrepancy or missing prices on a channel's booking page due to a sync delay, use this procedure as a temporary fix to sync your pricing data through immediately.
Important:
Only use this method to resolve pricing issues. Do not use manual options to change availability (such as increasing units from 0 to 1). Manual overrides bypass channel availability rules and continue pushing availability even after a guest books, which causes repeated overbookings.
Resolving price discrepancies
Follow these steps to manually push your rates to connected channels when prices are already set up correctly in Rentals United.
Step by step:
- In your Rentals United account, open Property Settings. Follow the steps here.
- Click Manage rates.
- Scroll down to the "Manual options" section, and click Activate manual options.
- Select your target date range (up to 365 days in advance), and click Batch edit.
- Select the rate you want to update.
- Review the rates without changing availability or existing pricing values:
- If prices in Rentals United are correct, click Save changes. This pushes a fresh sync to the channel. Prices typically update on the channel within ten minutes. If the discrepancy persists after ten minutes, contact Rentals United support.
- If prices in Rentals United are incorrect, click Cancel. Check your channel markups, fees, and discounts in Rentals United and on the channel itself. If your setup is accurate but values remain wrong, contact Rentals United support.