Integration overview - Staylonger

About

Staylonger is Australia’s premier mid-term rental platform, bridging the gap between short-term stays and long-term leases. By specializing in 30 to 180+ day bookings - fueled by corporate relocations and insurance placements - they provide professional hosts with stable, high-yield income. Experience reduced operational churn and peace of mind with vetted, purpose-driven guests and transparent commercial terms.

Fill your calendar with stable 30–180+ day bookings from high-intent insurance and corporate partners.
Cut your costs by eliminating the constant churn, cleaning fees, and wear-and-tear of short-term rentals.
Protect your business with vetted professional guests and commercial terms designed for scale.

Minimum requirements to connect

Minimum number of properties: 1
Location: Australia

Integration model

Sync type	PULL
Static data sync	Once a week
Availability, Rates & Inventory sync	Updated upon each change in Rentals United. Full sync every 24 hours.
Instant bookings	Yes
Booking requests	Yes (confirmed on Rentals United)
Quote requests	Yes
Reservation sync	PUSH
Reservation modifications	Modify in the channel dashboard
Reservation cancellations	Cancel in the channel dashboard and provide reason for cancellation
Cancellation penalties	The channel charges a 25% cancellation fee if a host cancels a booking. You can avoid this penalty by canceling instant bookings within 24 hours of confirmation, or if you sell the property and notify the guest within 10 days. Other penalties may also apply.

Additional info

Accepted locations	Currently only Australia’s premium destinations. Staylonger is planning on expanding to international listings in late 2026.
Target guests	Insurance stays, corporate relocations, digital nomads, families in between homes
Origin of the guests	Australia, USA, UK, New Zealand, Singapore, Hong Kong, and global travelers
Long stays (more than 30 days)	All stays must be minimum 28+ nights. No maximum number of nights.
Channel website	https://staylonger.com.au/
Affiliate channels	-

Inventory type

Pick & Choose	-
Multi-units	Yes. Multiunits (e.g., apartments, villas with multiple wings) are accepted. Each can be listed as a separate property or as a group, depending on configuration and guest experience. Guests can book multiple units if available.
Luxury inventory	Yes

Channel performance

Top location	Key urban locations
Top inventory type	3-bedroom homes
Top performance season	All year long
Key amenities	Car parking High-speed WiFi Pet-friendly Family-friendly
Best practices	Add at least 15 amenities Professional photography (listings with this convert 10% better) Flexible cancellation (increases conversion by 18%) Allow pets/families

Charges & Payments

Merchant of Record (MOR)	Yes
Charging party	Staylonger charges the guest and transfers the payment to the host's bank within 5-7 business days after guest check-in.
Credit card details	-

Commission

Commission	7%
Commission charging	Commission is charged on the total booking amount excluding taxes.
Commission application	Commission is deducted from the rates provided.
Negotiable commission	No

Contract & Onboarding

Average onboarding time

48 hours

Contact & Support

Support email for property managers	support@staylonger.com.au
Response time	4 business hours (9am - 7pm AEDT), urgent after-hours support available.