White Label Channel Manager key concepts and definitions

Key concepts

As a starter, below a list of the abbreviations that you can come across in our documentation:

  • RU – Rentals United
  • PMS – Property Management Software
  • WL – White Label
  • White Label Channel Manager a Rentals United solution used to manage channel connections, seamlessly embedded in the PMS software.
  • Property Provider – all parties who provide a property for renting. These can be individual owners or property managers.
  • OTA or sales channel – partners who distribute Rentals United clients' properties and bring bookings. 
  • VRS – Vacation Rentals Services providers like Revenue Management Systems, Guest experience Apps, Payment Gateways and so on.
  • Guest – a person who books a specific property on a sales channel.
  • Inventory – a list of all of the provider's properties.
  • Static details or static content– all information about the property that is rarely subject to change, like its size or location.
  • Dynamic data or ARI data – dynamic property data like availability, pricing, minimum stay, changeovers
  • PUSH – a request that sends information to the RU XML API.
  • PULL – a request that gets information from the RU XML API.
  • Reservation or booking – a booking which is immediately confirmed at the moment when a guest makes a reservation in the sales channel. It blocks the property's availability.
  • Booking request – a booking-to-be which requires an additional action from the host (you need to accept or decline it). It does not block the property's availability.
  • Lead – an indication of a conversation initiated by the guest in the channel. It is not a booking and it does not block the property's availability.

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