This article helps you understand how Rentals United services billing and addresses common errors during API implementation.
Billing and client charges
Rentals United bills the PMS partner directly, allowing property managers to maintain complete control over client pricing structures.
Issued invoices
Rentals United issues invoices directly to the PMS partner. The PMS partner can access these invoices by signing in to the Rentals United master account and selecting My invoices. PMS clients never receive invoices from Rentals United and can't access the payment details.
Charging clients
The PMS partner retains full independence for financial management. Property managers determine the billing plan and charge clients directly through their own system.
Payment settings errors on child accounts
A "Not eligible" error appears in the payment settings of child accounts during the testing phase if the master account lacks an invoicing plan.
Property managers must set up an invoicing plan for the master account or establish a billing method for the child account directly through the Rentals United platform. Property managers can't set the billing method through the API.