Sojourn

Sojourn operates as a private B2B vacation rental distribution channel that serves corporate, employee benefit, membership, and closed travel programs. The channel helps property managers reach incremental leisure and group travel demand from travelers who book inside private, password-protected environments instead of public OTA search engines. All bookings originate from private, non-public sources, providing additive volume that does not compete with the property manager's public website or public OTA presence.

Benefits of connecting to the channel

  • Access to private demand: Connect to incremental private-channel demand that doesn't compete with your public website or OTA listings.
  • Target high-value travelers: Gain exposure to corporate, employee benefit, membership, and B2B travelers who seek quality vacation rentals for leisure and group travel.
  • Automated inventory updates: Distribute property content, rates, availability, bookings, fees, taxes, and policies automatically through the Rentals United connection.

Minimum requirements to connect

  • Minimum number of properties: 10
  • Location: Worldwide, with a primary focus on North America and Europe

Integration model

Sync typePULL
Static data syncSojourn pulls static data daily.
Availability, Rates & Inventory syncSojourn pulls ARI data upon change. 
Instant bookingsYes
Booking requestsNo
Quote requestsYes (availability and pricing)
Reservation syncPUSH
Reservation modificationsProperty managers should modify reservations in Rentals United. Sojourn does not act as the primary platform to edit guest or reservation details after booking confirmation. Property managers can contact support@sojournapi.com if a modification requires channel support or guest coordination.
Reservation cancellationsProperty managers must cancel reservations in Rentals United and notify Sojourn at support@sojournapi.com, so the Support Team can coordinate guest-facing communication.
Cancellation penaltiesIn case of property manager cancellations, property managers should refund 100% booking cost or provide a comparable replacement. The property manager handles relocation costs, guest compensation, or related costs.

Additional info

Accepted locationsWorldwide, with a primary focus on Europe and North America.
Target guestsCorporate executives and employees. Most travelers book leisure vacations with family and friends using the same private travel sites they use for business travel.
Origin of the guestsHighly varied, primarily originating from the USA, UK, and France.
Long stays (more than 30 days)Long stays are possible, but represent a smaller portion of the business. The average stay lasts 4.5 days.
Channel websitewww.portal.sojournapi.com
Affiliate channelsSojourn distributes inventory through private, password-protected corporate, employee benefit, membership, and B2B travel channels such as Arrivia, JP Morgan, Bonotel, TFN, and Sharelife. 

Inventory type

Pick & ChooseThe channel accepts all types of properties with at least one bedroom. Sojourn doesn't list studios or hotel rooms.
Multi-units

The channel supports both single-unit and multi-unit listings. 

For multi-unit inventory, Sojourn lists each bookable unit type as an individual listing. Guests view the bookable listing and total availability. The booking flow does not support booking multiple units of the same multi-unit listing simultaneously.

Channel performance

Top location
  • Branson, MO
  • Nashville; Gatlinburg, TN
  • Miami, FL
  • Orange Beach, AL
  • Vail, CO
  • Park City, UT
  • San Diego; Scottsdale, AZ
  • Palm Springs, CA
  • Paris
  • London
  • Rome
Top inventory typeProperties with 2, 3, and 4 bedrooms that sleep 4 to 10 people.
Top performance seasonWinter and summer seasons.
Key amenitiesEase of check-in and automatic door keys.
Best practicesSojourn assists property managers to optimize listings after inventory pushes through.

Charges & Payments

Charging partySojourn charges the guest directly and remits payment to the property manager based on the quoted net amount for the booking, after deducting commissions if applicable.
Credit card detailsN/A

Commission

Commission15%
Commission chargingCommission is calculated on the booking subtotal excluding taxes and fees, which pass through completely.
Commission applicationSojourn supports commissionable rates and net rates. This preference is established during onboarding.
Negotiable commissionYes, based on the relationship with the property manager, commercial terms, and expected channel performance.

Contract & Onboarding

Average onboarding time1 week

Contact & Support

Support email for property managerssupport@sojournapi.com
Response timeSojourn responds within the same business day (EST/EDT).
Was this article helpful?
0 out of 0 found this helpful