Despegar requires you to use one of the 4 pre-defined cancellation policies for all your properties.
- Refundable up to 48 hours - full refund up to 48 hours before the arrival
- Refundable up to 24 hours - full refund up to 24 hours before the arrival
- Non refundable - no refund, regardless of when the reservation is cancelled
- Fully refundable - full refund, regardless of when the reservation is cancelled
Step by step:
- In Rentals United account, open Channel Settings. Follow the steps here.
- Navigate to the Despegar cancellation policy section.
- Select one of the policies available in the dropdown list.
- Click Save.
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