Price consistency means that the price a guest sees for a property in the Vrbo search page will remain the same from the search to the checkout. This is to ensure a good traveler experience and show an accurate price to the traveler without any surprises added in the end of the booking process, for example extra fees.
If the price for your property increases too much from the search page to the checkout page, many guests will not book. That is why being price consistent will increase your bookings.
How it works
The Vrbo implementation team will check the rate accuracy between the search and the checkout page before enabling you on price consistency.
If the rates are not consistent between the search and checkout page, it will be your responsibility to ensure that data in Rentals United and / or the PMS are consistent. Once the rates are consistent , Vrbo will enable the listings on price consistency.
Understand inconsistent pricing
There are a few reasons as to why a different price can be returned from the PMS:
- Dynamic pricing tool in the PMS. Inform Vrbo if you are using a price tool, as your prices will probably never be consistent. Vrbo will still put your listings live, but will not enable you on price consistency.
Extra fees or taxes enabled in the PMS cannot be synchronized to Rentals United. Sometimes, due to limitations in your PMS’s API, not all the fees may be sent to Rentals United. Check the data in PMS and the data in Rentals United. If you see fees missing, the solution is to add them manually in Rentals United, so that you have the same information in both platforms. If this is the issue, contact your Rentals United Account Manager, so that you are guided through the process of synchronizing the data.
- Prices are not coming through correctly to Rentals United from the PMS. It has to be verified if the prices are coming through correctly to Rentals United.
- The PMS adds some mark-up that is not synchronized to Rentals United. If you have mark-up in your PMS, then you should remove it and keep the one you have in Rentals United.
- Currency exchange issue. Different currencies may be used in your PMS, Rentals United and Vrbo. Unify them.
If you have checked all of the steps and you still cannot find the reason why your prices are not consistent, contact the Rentals United Support Team. We will check then if there are any technical problems causing your prices to be inconsistent.