Connect property listings to Trip.com, one of the world's largest online travel platforms with over 400 million users. Trip.com specializes in driving high-value international and Asian outbound travelers to properties to diversify the distribution strategy. Property managers enjoy 24/7 localized guest support and seamless, real-time synchronization of content, availability, rates, and reservations directly through Rentals United.
Note:
This article outlines a new Trip.com integration with Rentals United. Users who connected to Trip.com before July, 2026, should refer to these Help Centre articles.
Benefits of connecting to the channel
Traffic boost: New merchants receive a search traffic increase for three months.
Marketing fund: New merchants receive a promotional marketing fund worth up to 100 USD.
Global distribution: Listings automatically sync to major affiliate channels including Qunar, Tujia, Skyscanner, Ctrip and more.
Minimum requirements to connect
Minimum number of properties:
Location:
Integration model
Sync type
PULL
Static data sync
Every 24 hours
Availability, Rates & Inventory sync
Synced upon change and full sync every 2 to 24 hours
Instant bookings
Yes
Booking requests
Yes, booking requests sync to Rentals United as confirmed bookings after confirmation.
Quote requests
No
Reservation sync
PUSH
Reservation modifications
In Rentals United
Reservation cancellations
In Rentals United
Cancellation penalties for property manager
1st night room fee charge on non-same-day cancellations.
3 x 1st night room fee charge for same-day cancellations.
Qunar.com, Tujia.com, Skyscanner, Ctrip, Xiecheng, Wing On Travel, and ezTravel
Inventory type
Pick & Choose
All properties are accepted
Multi-units
Trip.com accepts both single-unit and multi-unit inventory. Multi-units list as one listing bookable multiple times, but guests can't book more than one unit within the same booking. Guests can view the available unit count on the listing.
Channel performance
Top location
Urban cities of APAC (Asia-Pacific) and EMEA (Europe, the Middle East, and Africa)
Top inventory type
Apartment
Top performance season
February, July, August, October, and December
Key amenities
Parking, Wi-Fi, luggage storage, swimming pool, hot spring, kitchen, laundry machine, air conditioning, television, refrigerator, hair dryer, and kettle
Best practices
Property managers can access optimization guidelines and booking growth tips at the Trip.com Help Center.
Charges & Payments
Charging party
Trip.com acts as the merchant of record. When Trip.com charges the guest, the property manager receives payment via virtual credit card on the day of check-in or via wire transfer on the day of check-out.
Credit card details
Commission
Commission
15% - 23%, depending on the location of the property
Commission charging
Calculated from the total booking amount
Commission application
Deducted from the pulled rate
Negotiable commission
Yes, negotiable for enterprise accounts with more than 200 properties