About

Capital One is an end-to-end travel booking site designed to help customers easily book trips and earn rewards. Cardholders enjoy competitive pricing on a wide selection of flights, hotels, vacation rentals, rental cars, and activities alongside smart tools that give cardholders greater control of their travel experiences. 

From a growing network of Capital One Lounges and Landings to premium hospitality collections and unique in-destination activities, Capital One Travel helps cardholders elevate every step of their journey.

Benefits of connecting to the channel

  • Earn and redeem rewards: Cardholders earn and redeem rewards seamlessly in the Capital One Travel experience.
  • Access high-value cardholders: Connect with high-net-worth Capital One cardholders who actively seek high-quality accommodation.
  • Elevate guest journeys: Benefit from a premium travel ecosystem that includes smart planning tools, exclusive lounges, and unique in-destination activities.

Minimum requirements to connect

  • Minimum number of properties
  • Location

Integration model

Sync type PULL
Static data sync Static data synced upon change and full sync every 24 hours
Availability, Rates & Inventory sync ARI data synced upon change and full sync every 24 hours
Instant bookings Yes
Booking requests No
Quote requests Yes (price and availability)
Reservation sync PUSH
Reservation modifications You should agree on modifications directly with the guest. You can edit the bookings directly in Rentals United. Modifications don't sync with Capital One. 
Reservation cancellations Request reservation cancellations from the Capital One Host Portal.
Cancellation penalties No

Additional info

Accepted locations Worldwide
Target guests Capital One cardholders
Origin of the guests USA
Long stays (more than 30 days) Yes
Channel website https://capitalonetravel.com/
Affiliate channels N/A

Inventory type

Pick & Choose The channel accepts properties that meet quality requirements.
Multi-units The channel accepts both single-unit and multi-unit properties. For multi-units, each unit lists as an individual property listing. Guests must book multiple rooms or units as separate reservations.

Channel performance

Top location N/A
Top inventory type N/A
Top performance season N/A
Key amenities Pool, dishwasher, parking included, free Wi-Fi, air conditioning, pet friendly, kitchen, dryer, heating, dedicated workspace, TV, hair dryer, and iron.
Best practices Maintain competitive and transparent pricing, offer flexible cancellation policies, keep a low minimum stay, and optimize content with high-quality photos.

Charges & Payments

Charging party

The channel charges the guest. Payouts process via VCC. 

Capital One shares the VCC details with Rentals United for each reservation. Property managers can charge the VCC from the moment guests make the booking until 1 month after check-out.

Credit card details N/A

Commission

Commission Contractual
Commission charging Contractual
Commission application Contractual
Negotiable commission Contractual

Contract & Onboarding

Average onboarding time 1 - 2 weeks since the property manager signs the contract.

Contact & Support

Support email for property managers vrhostsupport@capitalone.com
Response time 2 business days
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