HostBuddy AI is a fully autonomous AI-powered guest messaging platform designed to automate conversations, handle troubleshooting, and increase revenue for short-term rental property managers. To assist global customers, HostBuddy AI supports multiple languages.
By connecting to HostBuddy AI, you get access to:
- 24/7 AI Guest Messaging: Delivers natural, human-like responses to guest inquiries, troubleshoots issues, and handles pre-booking questions via unified messaging channels.
- Revenue Optimization & Upsells: Automatically identifies gap nights and sends targeted offers for stay extensions, early check-ins, late checkouts, and inquiry follow-ups.
- Action Item Detection: Automatically flags complex issues requiring human intervention and alerts teams via Slack, Email, SMS, or WhatsApp.
How it works
HostBuddy AI operates as a 24/7 autonomous guest communication engine, automating messaging and driving upsell revenue across all booking channels.
- Rentals United remains the source of truth for property availability, pricing, and distribution to OTAs.
- HostBuddy AI pulls property details, reservation data, pricing, availability, and messaging logs from Rentals United.
- HostBuddy AI automates guest messaging, handles troubleshooting, detects action items, and generates revenue through gap-night upsells.
All inventory, rates, and distribution are managed by Rentals United. HostBuddy AI handles operational communication automation and revenue optimization.
How to connect
Follow the steps below to add the service to your Rentals United.
Step by step:
- Sign up for a HostBuddy account.
- Sign in to your Rentals United account.
- Go to the Services tab and select Find Services.
- Type the channel name in the search box.
- Click the
to expand the channel section. - Click Get connected.
- Select properties to add to HostBuddy.
- Configure your AI coverage schedule, tone, and action item notification preferences.
Support
If you experience issues, contact the HostBuddy support directly at support@hostbuddy.ai. The support teams reaches you back within 1-2 days.