Smiling House is a Swiss-founded luxury short-term rental platform and OTA specializing in high-end private homes, including villas, chalets, mansions, and private estates. Headquartered in Gstaad, Switzerland, the channel connects affluent global travelers with curated properties across 45+ countries and 280+ destinations.
Benefits of connecting to the channel
Access high-value travelers: Reach an affluent guest demographic, including high-net-worth individuals.
Maximize booking value: Receive high-ticket reservations with high average booking values and stay lengths.
Retain full booking control: Manage reservations securely through a request-to-book model that ensures property manager approval for every reservation alongside low cancellation rates under 1%.
Minimum requirements to connect
Minimum number of properties: 1 property
Integration model
Sync type
PULL
Static data sync
Twice a week
Availability, Rates & Inventory sync
At least once in 24 hours
Instant bookings
No
Booking requests
Yes
Quote requests
Yes
Reservation sync
PUSH
Reservation modifications
Modify a reservation in Rentals United
Reservation cancellations
Cancel a reservation in Rentals United
Cancellation penalties
No penalties
Additional info
Accepted locations
Over 450+ destinations worldwide
Target guests
High-net-worth individuals, multigenerational families, workcation travelers, multinational business executives, international jet setters, and real estate investors
Origin of the guests
Worldwide; Europe (47%), USA (28%), Asia / Middle East (21%), rest of the World (4%)
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Charges & Payments
Charging party
The channel charges the guest directly. For direct bookings, the channel collects a 50% deposit upon booking confirmation and the remaining 50% two months prior to the check-in. All payments are non-refundable. Once payment is received, the channel transfers the net price to the property manager within two business days via bank transfer.
Credit card details
N/A
Commission
Commission
12%
Commission charging
Charged on the total booking amount excluding taxes