How to update email addresses for guest's messages in channels?

Your property’s contact information will be provided to the guest on their booking confirmation voucher. This will include the property’s phone number and email address (in accordance with the contact information provided during registration.

For the messaging purposes, Agoda uses the host contact email, which can be provided per property. Therefore, you should make sure that your properties contact email is the same as the email set in Rentals United Guest Communication Control Panel settings for Email forwarding.

You can find more information inAgoda Partner Hub.

As a property management, you do not set up that email yourself in the dashboard. Instead, you need to communicate directly with Blueground and provide them with the email address you wish to use before they set up your account. Blueground specifically asks for an email address for notifications.

Email can be easily set up in the Customer Service section of the Holidu Partner Portal. It is important to tick the box that says "I want to receive a booking notification email for every booking made on Holidu".

In order for the forwarding to work with your Plum Guide guests, you need to make sure that the email address provided in Plum Guide settings is identical as the email set in Rentals United Guest Communication Control Panel settings for Email forwarding. To edit the email address in Plum Guide, you need access the email preferences settings. The details steps are described in this Plum Guide article.

As a property management, you do not set up that email yourself in the dashboard. Instead, you need to communicate directly with Villa Finder and provide them with the email address you wish to use before they set up your account.