Step 1: Basic info

Property name

Property name is the basic characteristic that differentiates the property from others and will be displayed across all the Sales Channels the property is connected to. The maximum length of the Property name field in Rentals United is 150 characters, yet for the best performance Rentals United recommends providing a name of approximately 70 characters.

Airbnb will not accept the properties where the property names contain:

  • more than 50 characters

  • emojis or special characters

  • emails and phone numbers

  • website links

  • excessively capitalised words

    more than 5 capitalised characters in a word e.g. APARTMENT

    more than 3 capitalised words in a row e.g. THE BEST IN CLASS

    use of capitalised characters and numbers e.g. BC2CR002AT

 

Property type

In the Property type field, it is possible to select the property’s category from the specified set.

After being reviewed, property types are mapped between Rentals United and Airbnb. See the below list and make sure that the property type you select in Rentals United is mapped correctly to Airbnb.

Rentals United Rentals United ID Airbnb
All-Inclusive resort 2 condominium
All suite 1 condominium
Aparthotel 63 aparthotel
Apartment 3 apartment
Bed and breakfast 4 bnb
Boat 64 boat
Bungalow 71 bungalow
Cabin 70 cabin
Camping 66 campsite
Castle 37 castle
Chalet 7 chalet
Condominium 8 condominium
Cottage 65 cottage
Guest house 16 guesthouse
Hotel 20 hotel
House 67 house
Lodge 22 lodge
Loft 75 loft
Mobile-home 25 holiday park
Private room in apartment 68 apartment
Recreational vehicle 73 rv
Resort 30 resort
Riad 72 riad
Ryokan 74 ryokan
Shared room 69 hostel
Tent 33 tent
Townhouse 76 townhouse
Vacation home 34 house
Villa 35 villa

Important notes:

  • If you select a property type which is not referenced in the list above, it will be set to Housein Airbnb.

  • If property type is set in Rentals United to House and the number of units is greater than 1, we will set the property to be Villa in Airbnb.

  • Property types are used to build the listing names in Airbnb. Depending on the property type you select, your listing will have either a private_room or entire_home room type assigned, which will affect its title. For example, if your property type is lodge, then the listing name in Airbnb will look the following: "Private room in a lodge".

 

Maximum number of guests

Maximum number of guests denotes the maximum capacity of the property. It is often compared against the number of beds available in the property and may limit the LOS pricing variants.

 

Floor number

Floor number provides information about the building level the property is located on.

Airbnb does not accept the '0' floor number, therefore the values saved in Rentals United are increased +1 before sending them to Airbnb.

  • 'Ground' or '0' in Rentals United is '1' in Airbnb

  • '1' in Rentals United is '2' in Airbnb

  • '2' in Rentals United is '3' in Airbnb

If the floor number is not provided or is set to 'Basement' or '-1', we will skip sending this information to Airbnb. In this case you should provide this information directly in the Airbnb extranet.

 

Property size

Property size denotes the size of the property, provided either in square meters (m2) or square feet (sqft).

Airbnb receives the property size details in the square meters format.

 

Address

Address constitutes a part of the location data and consists of several elements which denote the detailed location of the property.

Note: There may be cases when address does not update in the channel correctly after being changed in Rentals United. This is due to the Airbnb logic and Rentals United takes no responsibility for that. In these cases, please contact Airbnb directly.

 

Geo-coordinates

Geo-coordinates refer to the position on the Earth, so that the property location is precisely indicated. Geo-coordinates consist of longitude and latitude. In Rentals United, they constitute a part of the location data.

 

Licence number

Licence numbers are property registration numbers required by local governments in specific jurisdictions. Providing an accurate license number is a critical part of your property data. Skipping this step or entering an incorrect format when registration is mandatory results in the booking channel blocking your listing.

Local regulations change frequently. To keep your listings active, stay updated on your local legislation and fill in all license-related fields in the Legal information section of your listing. Follow these guidelines to avoid listing rejection:

  • Match the license number format exactly to the one issued by government.

  • Ensure that all channel-required details are provided.

  • Ensure that the format is correct and doesn't have any typos.

Licence requirements are very dynamic and change depending on your country's legislation. Hence, this document may be subject to change. It is highly recommended that you keep track of your local regulations and provide as many licence-related fields as possible.

Airbnb requires specific license information to publish your listings. The required details depend on your property's location and local government regulations. If mandatory license data is missing or formatted incorrectly, Airbnb will block your listing from going live.

Check below what legal information are required for properties located in certain locations and make sure to proceed as instructed.

If the region where you have your property is not listed below, you should provide the following information: 

  • Make sure your Company Profile is filled in (see here).

  • Provide the basic information, such as licence number, issue date, expiry date

  • Check the exemption box and provide an exemption reason (in case you are exempt).

If the provided information is not enough, consult the local authorities for details or contact the Rentals United Support Team.

Points of interest

In Points of interest section, it is possible to provide details on facilities, points of interest and other attractions in the nearest area along with their approximate distance from the property.

Information added in Rentals United in this section will be added to Step 3: Description part and displayed in Airbnb.