Step 5: Price and availability

LOS pricing model

Trip.com supports LOS pricing. If you use LOS pricing model, it will be fully sent to Trip.com.

FSP pricing model

Trip.com supports FSP pricing. If you use FSP pricing model, it will be fully sent to Trip.com.

Daily price model

Daily price

Daily price is the standard way of setting prices. It indicates the base price per night for the Standard number of guests.

Note that the Daily price value which is eventually available for the potential guest depends on the data introduced in the following fields:

  • Standard number of guests,

  • Extra guest price,

  • Weekend pricing.

Note: When calculating the final reservation price at the quoting stage, the Daily price and its components will be disregarded if the property has already LOS pricing rules set. For more information, please see the Step 5: Price and availability chapter.

Standard number of guests

Standard number of guests refers to the maximum number of guests included in the Daily price for whom the price does not change. If more guests than specified book a stay, the extra guests will be charged with the price set in the Extra guest price element.
Example: If the Daily price includes 3 standard guests, the price stays the same in the case when either one, two or three guests book a stay.

Extra guest price

Extra guest price is the price for guests that are not included in the Standard number of guests. In other words, if the overall number of guests exceeds the Standard number of guests, Extra guest price is applied for each guest above the specified standard.

Example: If the Daily price includes 3 standard guests and 5 guests book a stay, then Daily price is applied for 3 guests, but the 4th and 5th guest need to pay the Extra guest price.

Minimum stay

Minimum stay indicates the minimum number of days a reservation can be made for. Guests will be not be able to book your property if they want to book stays shorter than minim stay. This value is mandatory to provide.

Trip.com accepts Minimum stay and displays it for the guests. Note, however, it is not possible to book a stay longer than 28 nights.

Weekend pricing

Weekend pricing refers to a specific type of pricing rules that are applied on selected weekend days only. If the weekend-specific pricing is set and the reservation matches specified criteria, then the Weekend pricing will be applied instead of the Daily price.

Changeover restrictions

Changeover restrictions specify whether check-in or check-out is allowed for a given day. This is a great option if you need the guests checking in and out to fit your schedule and it will help you avoid unexpected guests. If some days are restricted from changeovers, then your guests will simply not be able to select such a stay if the start or end day falls on a changeover-restricted day. If some days are set not to allow guests to Check-in or Check-out, then this information is pushed in the ARI data. Any booking that has a changeover selected for the blocked days will be rejected.

Occupancy pricing

In Occupancy pricing, it is possible to specify pricing plans for different numbers of Extra Guests (not included in Daily price). The difference between Extra guest price and Occupancy pricing lies in fact that with Extra guest price the same price is applied for each Extra Guest. On the other hand, in Occupancy pricing it is perfectly possible to specify different prices for different numbers of Extra Guests. Note that Occupancy pricing takes precedence over Extra guest price.

Complimentary topics

Discounts (N/A)

In this integration, this is not synchronised with Trip.com.

Instead, it is recommended to use the Step 5: Price and availability.

Calendar

Calendar stands for the property's availability to rent. You can check here the availability of your property in the selected time frames. Once a reservation is inserted in Rentals United, the availability in the calendar gets blocked for this period. The calendar is updated automatically every time the availability of the property changes or at predefined times to remain up-to-date. For Trip.com, the availability is sent upon change.

Preparation Time Before Arrival

PTBA stands for Preparation Time Before Arrival. It is a general keyword to describe the minimum time a booking has to be made in advance in order to be accepted by the PM. The dates restricted by PTBA are normally set as not available already in the calendar. Hence, the PTBA data is already applied in availability and sent to the channel within the ARI data. The PTBA in Rentals United blocks the availability x hours from 23:59 PM of the day of arrival on the property's local timezone. For example if the PTBA is set to 6 hours, bookings will be accepted until 6:00 PM of the day of arrival, after 6:00 PM the calendar will be closed. If the PTBA is set to 24 hours, bookings will be accepted until 23:59 PM before the day of arrival, after that the calendar will be closed.

In case of Trip.com, the PTBA-blocked period is already shared with the channel within the property's calendar. Hence, the time restricted by PTBA are set to unavailable to book.

For detailed description of how PTBA works, please see the chapter in Rentals United: User Guide.

Tax

Tax refers to mandatory charges legally levied on particular types of goods, services and transactions, paid as a contribution to the state’s revenue, for example VAT or city tax.

Note: Quote response price does not include taxes and fees.

After being reviewed, taxes are mapped between Rentals United and Trip.com. Please, see the below list for details of the taxes mapping:

Rentals United tax typeTrip.com mapping
City taxCity tax
Goods and services taxGoods & services tax
Local taxLocal council tax
Tourist taxTourism tax
UnknownNot mapped
VATVAT

Trip.com uses specific Tax requirements, which are part of Connecting to Trip.com.

Fee

Fee refers to mandatory or optional charges paid in exchange for particular services. These include:
  • Charges for additional services, for example Internet access or shuttle.

  • Fees defined by local governments that do not fall into the tax category, for example environmental fees.

Note: Quote response price does not include taxes and fees.

Trip.com treats both Rentals United fees and taxes as taxes on its side. Hence, only the mandatory fees are mapped. Please, see the below list for details of the charges mapping.

Rentals United fee typeTrip.com mapping
Air conditioning feeAir conditioning fee
Airport shuttle feeTransfer
Bed linen feeBed linen fee
Booking feeNot mapped
Club card feeNot mapped
Conservation feeConservation fee
Credit card feeNot mapped
Electricity feeElectricity fee
Gas feeGas fee
Heating feeHeating fee
Housekeeping feeHouse-keeping fee
InsuranceNot mapped
Internet feeNot mapped
Kitchen linen feeKitchen linen fee
Linen package feeLinen package fee
Oil feeOil fee
Parking feeNot mapped
Pet feePet fee
Resort feeResort fee
Sea plane feeTransfer
Service feeService charge
Shuttle boat feeTransfer
Ski passNot mapped
Tourism feeTourism fee
Towels feeTowel charge
Transfer feeTransfer
UnknownNot mapped
Visa support feeVisa Support fee
Water park feeNot mapped
Water usage feeWater usage fee
Wood feeWood fee
Wristband feeNot mapped
  • Trip.com does not accept charges marked as Unknown or Other. If your property uses such charges, it may cause inconsistency in your pricing. The charges should be mapped in a proper way, so that Trip.com receives correct pricing information and correctly displays pricing for guests. Note also that some charges can be covered in other settings.

    Example: Credit Card Fee is not mapped for Trip.com. In case such a fee is charged, it is recommended to adjust the markup in the Property Settings page in order to cover for it.
    Note: In case a particular charge is not mapped, the PM should report it to Trip.com and request to add it manually.
  • If more charges are mapped to a single Trip.com charge type, they all have to use the same calculation logic in order to be calculated correctly. In case each charge is calculated in a different way, then a notification is presented:

    This charge is not mapped correctly in Rentals United. Please map it to the correct fee/tax type or file a support ticket to get help on this.

    Example: Transfer fee is calculated as a percentage of the total price. Airport shuttle is a fixed amount per whole stay. These two fees are mapped to Transfer in Trip.com. In such a case, mapping will not be performed correctly and the notification will be displayed. To fix this, unify the calculation logic for the mentioned charges, so that both are calculated in the same way.
  • In case you are a PMS user, ensure that all taxes have properly defined names and there are no unnamed taxes. Otherwise, they will not be handled properly.

Down payment (N/A)

In this integration, this is not synchronised with Trip.com.

Security deposit (N/A)

In this integration, this is not synchronised with Trip.com.

Currency

Currency in Rentals United is a fixed value, by default established on the basis of the property location. The currency of any property can be checked in Rentals United, go to Step 5: Price and availability after selecting All properties tab. For more information, please see Step 5: Price and availability in Rentals United: User Guide.

However, for Trip.com, the property currency is adjusted to reflect the currency applicable in a country the property is located in.

Example: If the property location makes it possible to use USD, yet the country's currency is JPY, then the property's currency (USD) will be converted to JPY.