Integration overview
About
Emerging Travel Group (ETG), previously Ostrovok, is a leading OTA connecting travellers to over 1.8 million properties across 220 countries. Operating brands like Ostrovok.ru, ZenHotels, and RateHawk, ETG serves both leisure and business segments with advanced booking technologies and a strong presence in markets such as Eastern Europe, CIS, and Asia.
Minimum requirements to connect
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Minimum number of properties: 1
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Location: Address must be provided
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Licence information: Licence information is required in France
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Bedding information: The number of places is bed is at least the same as the maximum number of guests
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Description: It must be provided
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Photos: 10 photos, main picture must be selected
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Availability & pricing: It must be provided
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Payment methods: It must be provided
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Cancellation policy: It must be provided
Integration model
| Sync type | PUSH |
| Static data sync |
Static data is not synchronised Any static data updates should be made directly in the channel extranet |
| Availability, Rates & Inventory sync | ARI data is synchronised upon change in Rentals United |
| Instant bookings | Yes |
| Booking requests | No |
| Quote requests | No |
| Reservation sync | PUSH |
| Reservation modifications | Yes (here) |
| Reservation cancellations | Yes (here) |
| Cancellation penalties | No-show bookings can be cancelled with no penalties by property managers |
Additional info
| Accepted locations | Worldwide |
| Target guests | Non-specific |
| Origin of the guests | Non-specific |
| Long stays (more than 30 days) | Yes (max. 30 days) |
| Channel website | www.emergingtravel.com |
| Affiliate channels | 3000+ |
Inventory type
| Pick & Choose | No, Emerging Travel Group accepts all inventory types - from hotel chains to individual apartments |
| Multi-units | Yes, the property with multiple units will be listed as one listing, which has multiple of the same rooms available for booking. Guests do not see number of available units. Currently the multiroom bookings allow guests to book only several of the same unit/rooms. |
Channel performance
| Top location | Italy, Turkey, the USA, Spain, France, the UAE, Germany, Thailand |
| Top inventory type | Hotels, apartments |
| Top performance season | Depends on location |
| Key amenities | Not specified |
| Best practices |
Provide good quality photos and descriptions Provide timely guest communication |
Charges & Payments
| Charging party | For pre-paid bookings, Emerging Travel Group charges the guests on their website. For post-booking payments, the guests pay at the check-in. Either the property manager pays Emerging Travel Group the commission or Emerging Travel Group pays out to the property manager. The payouts are made once a month. |
| Credit card details | Yes, credit card details are passed within reservation |
Commission
| Commission | 18% |
| Commission charging | Commission is charged on the total booking amount excluding taxes |
| Commission application | Commission is added on top of the prices provided to Emerging Travel Group |
| Negotiable commission | Yes (depends on the property, legalisation, and available promotions) |
Contract & Onboarding
| Average onboarding time | About 3 days. It is from the registration up to live on websites, including all verification processes. |
Contact & Support
| Support email for property managers | echannel-support@emergingtravel.com |
| Response time | 16 hours (during working time) |