About
Agoda is one of the world’s fastest growing online travel booking platforms. From its beginnings as an e-commerce start-up based in Singapore in 2005, Agoda has grown to offer a global network of two million properties in more than 200 countries and territories worldwide. It provides travelers with easy access to a wide choice of luxury and budget hotels, apartments, homes, and villas to suit all budgets and travel occasions.
Note:
The channel currently doesn't accept any new onboardings in the USA.
Benefits of connecting to the channel
- Global exposure: Reach millions of travelers worldwide through a rapidly growing global network across more than 200 countries.
- Diverse inventory options: Showcase luxury or budget hotels, apartments, homes, and villas to suit all travel occasions.
- Flexible management: Optimize occupancy and streamline rate management using a hotel-style business model.
Integration model
| Sync type | PUSH |
| Static data sync | Rentals United sends property descriptive content to the channel upon initial connection. You can turn automatic updates on to send property descriptive content automatically. When you update property descriptive content in Rentals United, you must update the property content in the channel. |
| Availability, Rates & Inventory sync | Rentals United updates the channel immediately when availability and pricing data changes. The channel receives updates within a maximum of five minutes. |
| Instant bookings | Yes |
| Booking requests | No |
| Quote requests | No |
| Reservation sync | Rentals United retrieves reservations from the channel. You can import extra reservations existing in the channel to Rentals United. |
| Reservation modifications | Rentals United retrieves reservation modifications from the channel. |
| Reservation cancellations | Rentals United retrieves reservation cancellations from the channel. |
| Cancellation penalties | N/A |
Additional info
| Accepted locations | See the list of excluded locations. |
| Target guests | N/A |
| Origin of the guests | N/A |
| Long stays (more than 30 days) | The channel supports a maximum length of stay of 90 nights. |
| Channel website | www.agoda.com |
| Affiliate channels | N/A |
Inventory type
| Pick & Choose | No |
| Multi-units | Yes. The channel categorizes listings as a Hotel Reservation Site (HRS) where availability, pricing, and inventory operate at the room-type level. You can group multiple similar units under one listing. A cluster indicates a hotel, a room type indicates a room type, a property indicates a room of a certain type, and a rate refers to a particular pricing plan. |
Channel performance
| Top location | N/A |
| Top inventory type | N/A |
| Top performance season | N/A |
| Key amenities | N/A |
| Best practices | N/A |
Charges & Payments
| Charging party | The channel collects payment from the guest at the time of booking. |
| Credit card details | The channel provides a virtual credit card loaded with the payable amount on the guest check-out date. You can charge the full reservation price on the day of departure and for two months after departure. |
Commission
| Commission | The commission amount depends on your contract with the channel. |
| Commission charging | |
| Commission application | The channel sets all properties to the Reference Sell Rate model. The channel subtracts the commission from the prices received from Rentals United and remits the difference to you. |
| Negotiable commission |
Contract & Onboarding
| Average onboarding time | All properties linked to your email go live within 48 hours after completing the onboarding steps. |
Contact & Support
| Support email for property managers |
Additional information: agoda.chain.support@agoda.com Reservations, relocations, cancellations: biz@agoda.com Oboarding Support: agodahomes_cm@agoda.global Global Support: Agoda Support Team For all other questions, please visit Support Hub. For 24/7 host helpline numbers, click here. |
| Response time | N/A |