Integration overview - Airbnb

About

Airbnb is one of the world's largest marketplaces for unique, authentic places to stay and things to do, offering over 7 million listings and 50,000 handcrafted activities, all powered by local hosts. An economic empowerment engine Airbnb has helped millions of hospitality entrepreneurs monetize their spaces and their passion while keeping the financial benefits of tourism in their own communities. Airbnb has more than three-quarters of a billion guests arrival to date and is accessible in 62 languages across 220+ countries and regions.

Benefits of connecting to the channel

Global reach: Access to a massive marketplace with over three-quarters of a billion guest arrivals to date.
Local economic impact: Join a platform that helps hospitality entrepreneurs monetize their spaces while keeping financial benefits in local communities.
Diverse inventory: Showcase unique and authentic places to stay across 220+ countries and regions.

Integration model

Sync type	PUSH
Static data sync	Property descriptive content is sent to the channel automatically or on-demand.
Availability, Rates & Inventory sync	ARI data is sent to the channel automatically upon change registered in the Rentals United system.
Instant bookings	Yes - see here
Booking requests	Yes - see here
Quote requests	Yes - see here
Reservation sync	PULL
Reservation modifications	Modifications can be made in Airbnb - see here
Reservation cancellations	Cancellations can be made in Airbnb - see here
Cancellation penalties	Yes - see here

Additional info

Accepted locations	220+ countries and regions
Target guests	Guests seeking a “home away from home” experience
Origin of the guests	Global
Long stays (more than 30 days)	Yes, the channel allows for stays longer than 30 days
Channel website	https://www.airbnb.com/
Affiliate channels	N/A

Inventory type

Pick & Choose	No
Multi-units	Supported. For the channel, multi-units are synchronized and the channel receives the exact number of units available. There will always be just one listing on the channel regardless of unit count.

Channel performance

Top location	N/A
Top inventory type	Unique homes, villas, apartments
Top performance season	N/A
Key amenities	N/A
Best practices	Maintain accurate descriptive content and use automatic listing updates for real-time synchronization

Charges & Payments

Charging party	The channel manages the payment process.
Credit card details	N/A

Commission

Commission	Usually 14-16%
Commission charging	Host-only or shared by host and guest models available - see here
Commission application	Varies depending on agreements with the channel.
Negotiable commission	N/A

Contract & Onboarding

Average onboarding time

1 week

Contact & Support

Support email for property managers	Go to Inbox in the Airbnb dashboard and contact the Airbnb Support through the Airbnb bot Get help through Airbnb Help
Response time	N/A