Fee mark-up

Marking up fees is an additional feature that enables property managers to adjust the final fee amount before the properties get listed on sales channels.

It gives you flexibility and control over your pricing, especially if used together with the Channel mark-up feature. It allows you to adjust your pricing strategy against the changing market needs and trends.

Offset channel commissions by marking up fees and reduce operational costs
Gain more control over your pricing strategy and adapt quickly to the market changes

When to use

It is best to mark up your fees already when connecting to a new channel. You should get familiar with the channel's commission policy and set up your mark-up strategy accordingly.

Remember that guests often compare different offers side by side. Overpricing may lead to a decreased number of bookings, while underpricing may leave you with a small profit margin. Remember to carefully prepare your pricing strategy. If you need help setting up a strategy or you are already connected to a sales channel/PMS, feel free to contact your Account Manager or the Support Team.

How it works

The feature works by adjusting non-percentage fees with the specified mark-up value before the pricing is sent to a sales channel. The fee mark-up does not work with taxes.

Where to find it

The mark-up value is displayed for each property in Property Settings for a given sales channel. Below you can read more on how to set it up.

Fee mark-up setting is not available for room types without the main property selected. Set the main hotel and room type property first - see here.

Fee mark-up settings

The table below summarises where you can set up the fee mark-up for different channels and purposes. You can read more about each setting in the next sections of this article.

Mark-up setting	Allowed channels	Use case
When connecting to the new sales channel	All sales channels	Set up the default fee mark-up for every new property added to this channel.
Channel Settings	All sales channels	Set up the default fee mark-up for every new property added to this channel.
Creating new listing	All sales channels	Set up a custom fee mark-up for an individual property.
Bulk actions	All sales channels	Update the fee mark-up for all properties connected to a given channel.
Partial content update	Channels with the content update feature, see here	Change your fee mark-up for each hotel or room type separately, without updating any other details.
Full content update	Channels with the content update feature, see here	Update the fee mark-up for a given hotel or a room type, along with other changes.
Manage	All PULL channels, see here	Change the fee mark-up for an individual property.

Default fee mark-up for a channel

You can define the default fee mark-up on the channel level. This default mark-up will be suggested for you every time you create a new listing in the channel. It allows you to have different mark-ups for different sales channels. The default fee mark-up can be set:

In the checklist while connecting to a specific channel
In the Channel Settings - see below

Note: Changing the default fee mark-up will not update the fee mark-up in the already connected listings. It is used as a suggestion when creating a new listing in the channel. If you are already connected to some sales channels and you want to adjust the fee mark-up for them, check the options you have here.

In Rentals United platform, go to the Services tab.
Switch tab to My services.
Type Sales Channel in the search box or scroll down through the list of available channels.
Unfold the channel section. Click the Down arrow button in the channel box.
Click Property Settings.
Switch the tab to Channel Settings.

Open the Default channel mark-up settings.
Tick the Change fee mark-up for this channel and provide the value.
Save.

Custom fee mark-up settings for a channel

Apart from the default settings, you can adjust the fee mark-up in the following ways.

Creating a new listing to the channel - When you create a new listing in the channel (PUSH and PULL), you will see the default fee mark-up settings. This allows you to define your mark-up for each newly added listing separately.

Note: Marking up fees is not possible during mapping. During the mapping, no static data (fees) is shared with the channel, therefore, the fee amounts cannot be adjusted with mark-up.

Bulk actions - Use bulk actions when you update the fee mark-up for all properties connected to a given channel. This option is available for all channels (PUSH and PULL) - see here

Partial content update - Use partial content update when you update only the fee mark-up for a given hotel or a room type. This allows you to change your fee mark-up for each hotel or room type separately, without updating any other details. This option is possible only for a few sales channels - see here.

Full content update - Use full content update when you update the fee mark-up for a given hotel or a room type, along with other changes. This option is possible only for a few sales channels - see here.

Manage - Use the Manage option to update the fee mark-up for a given property. This option is possible only for PULL sales channels - see here

Note: When you decide to change your main property for a hotel or room type, then the newly assigned main property will keep the same mark-up value as the original main property.