Synchronisation actions

Fetch data from the channel

This bulk action allows you to quickly update your inventory in Rentals United with the last changes you made in the channel's extranet. Have you added or edited rate plans, room types or changed the pricing model? Fetch data from the channel and sync your inventory in Rentals United to the state from the channel. Save time on making the same changes twice (in the extranet and Rentals United) and avoid synchronisation errors.

Use this bulk action in the following cases: 

• You noticed discrepancies between Rentals United and the sales channel

• You want to ensure that your configuration in sales channel is reflected in Rentals United

• You made updates directly in the sales channel and you want to bring them to Rentals United

• You receive an error when performing an update from Rentals United to the sales channel

1. Select Fetch the data from channel from the dropdown. Click Select hotels.

   

2. Choose the hotels. You can read about the different ways of filtering and selecting hotels here.

   

3. Click Next. You will see here the summary of all selected properties. Review the list and check if all hotels are included.

   

4. Click Fetch to proceed. The process is running and you can see the progress bar.

5. Once the process is complete, you will see the summary of actions. Click I understand to complete.

Fetch data summary

• If there were any changes fetched from the sales channel, you will see a detailed description in the summary of actions

• If no changes were detected between the hotel's status in the sales channel and in Rentals United, you will see 'Nothing to display'.

• If an error occurred during the process, you will see a detailed description of the error message.

Update mark-up for selected properties or rate plans

Price mark-up serves to modify the pricing per channel. With this option, prices in Sales Channel will be increased or decreased for selected rate plans or properties.

• Sales channels that offer advanced rate plans management allow for setting the mark-up for selected rate plans. These channels currently include all HRS channels (hotel set-up channels such as Booking.com, Expedia or Agoda). Check the procedure below to update mark-up for selected rate plans.

• Other channels which do not offer rate plan management allow for setting the mark-up for selected properties.

To read more about the mark-up use, see here.

Bulk mark-up update for selected rate plans

1. Select Update price mark-up for selected rates option from the dropdown. Click Select rate plans.

   

2. Select the rate plans that you wish to update. You can select individual rate plans or all rate plans at once. Click Continue.

3. You will see the summary of selected rate plans. Check if the list includes all the rate plans you wish to update. Click Continue.

4. Set the new mark-up value and click Update. The mark-up value can be positive, negative or 0%. The previous mark-up value for selected rate plans will be replaced with the new value.

   

5. Click Update to proceed. The process is running and you can see the progress bar.

6. Once the process is finalised, you will see the summary of actions. Click I understand to complete.

The mark-up change has been completed. The mark-up value will be updated in the channel as soon as possible. In case of some channels (e.g. Altovita, Cuddlynest) the update may take little longer to reflect.

Update fee mark-up for all properties

With this option, fees in Sales Channel will be increased or decreased for all properties.

1. Select Update fee markup option from the dropdown.

2. Set the new mark-up value and click Update fee mark-up.

   

3. The process is running and you can see the progress bar.

   

Unlist all listings

Sales Channel will no longer have access to the properties and will not be able to place bookings on them.

1. Select Unlist all listings. Click the Disconnect all button.

   

2. A dialogue window is displayed. Confirm your action.

3. The process is running and you can see the progress bar.

   

Connect all disconnected properties

By this action, Sales Channel will be able to place bookings on your properties.

1. Select Connect all disconnected properties. Click the Connect all button.

   

2. A dialogue window is displayed. Confirm your action.

3. The process is running and you can see the progress bar.

   

Disconnect all connected properties

Sales Channel will no longer have access to the properties and will not be able to place bookings on them.

1. Select Disconnect all connected properties. Click the Disconnect all button.

   

2. A dialogue window is displayed. Confirm your action.

3. The process is running and you can see the progress bar.

   

Activate connection for all inactive rates

You are about to start sending availability and prices for all your rates connected to Sales Channel. Your properties will become open and bookable on Sales Channel.

1. Select Activate connection for all inactive rates from the dropdown. Click the Activate all rates button.

   

2. A dialogue window is displayed. Confirm your action.

3. The process is running and you can see the progress bar.

   

Deactivate connection for all active rates

1. Select Deactivate connection for all active rates from the dropdown. Click the Deactivate all rates button.

   

2. A dialogue window is displayed. Select what you wish to do and confirm your action.

   

   • stop updating properties' availability and pricing, hence stop renting - you will receive no more bookings (recommended)

   • stop updating properties' availability, but do not stop renting - bookings will be still received, but may be made with outdated price and cause overbookings (this option should be used primarily when you decide to manage your rates for Sales Channel directly from its dashboard)

3. The process is running and you can see the progress bar.

   

Create new rate plan for selected room types

This bulk action allows you to create a new rate plan and add it to the selected room typess. Use it when you create a new offer and want to add it to all or multiple room types across all hotels at once!

• Time efficiency - save time and add new rate plans to all room types at once, within seconds

• Quickly meet your guests needs - introduce new offers faster and without unnecessary delay

• Improve quality and avoid errors - create one rate plan and add it to selected rate plans at once, without the need to copy the details and risk of making mistakes

Before you start

• Bear in mind that creating a new rate plan through the bulk actions functionality allows you to create standalone rate plans only. If you want to create other rate plans (e.g. derived), you need to create new rate plans one by one.

1. Select Create new rate plan for selected room types from the dropdown. Click Select room types.

   

2. Choose the room types. You can read about the different ways of filtering and selecting room types here.

   

3. Click Next. You will see here the summary of all selected room types. Review the list and check if all room types are included.

   

4. Click Next to proceed.

2. Create a new rate plan by filling out the details.

   • Booking.com - see here

   • Expedia - see here

   In case of Expedia, some fields may be greyed out if they have different values across the selected room types (e.g. different currency across rooms). After these rate plans are successfully created and you want to edit this particular information, you will need to edit those rate plans in each room one by one.

3. Add the rate plan to the room types. Click Create (to add the rate plan without activating it) or Create and Activate.

   

4. Once the process is finalised, you will see the summary of actions. Click I understand to complete adding the new rate plan to the room types.

   

Bulk actions summary