Step 5: Price and availability

LOS pricing model

Despegar does not accept LOS pricing model and requires Rentals United to provide the prices in the "one price for each night" format. Based on your LOS prices in Rentals United, we perform the following calculations, so that your pricing is the most accurate on the Despegar side:

In case you have some LOS pricing defined, we will try to use it. We will always try to use the LOS price to calculate the nightly price in the first place.
If we cannot use the LOS price, we will send the Daily price. All LOS prices will be ignored.

Note that it may result in slight discrepancies in the pricing. See here for more information.

You can adjust how we send LOS pricing to Despegar. See Basic LOS pricing.

FSP pricing model

Despegar does not accept FSP pricing model and requires Rentals United to provide prices in a "one price for each night" format. In case you use FSP pricing in Rentals United, we will recalculate these prices and send them in the nightly format. This may result is slight discrepancies in pricing. See here for more information.

Daily price model

Daily price

Daily price is the standard way of setting prices. It indicates the base price per night for the Standard number of guests.

Rates and Availability > Calendar > Click the property name to unfold rates > Click on the price >

Standard number of guests

Standard number of guests refers to the maximum number of guests included in the Daily price for whom the price does not change. If more guests than specified book a stay, the extra guests will be charged with the price set in the Extra guest price element.

Example: If the Daily price includes 3 standard guests, the price stays the same in the case when either one, two or three guests book a stay.

Rates and Availability > Calendar > Click the property name to unfold rates > Click on the price >

Extra guest price

Extra guest price is the price for guests that are not included in the Standard number of guests. In other words, if the overall number of guests exceeds the Standard number of guests, Extra guest price is applied for each guest above the specified standard.

Example: If the Daily price includes 3 standard guests and 5 guests book a stay, then Daily price is applied for 3 guests, but the 4th and 5th guest need to pay the Extra guest price.

Extra guest price is just taken into account and applied in calculations. In Despegar, you will not see this as a separate parameter.

All guests regardless of their age are treated as adults.

Rates and Availability > Calendar > Click the property name to unfold rates > Click on the price >

Minimum stay

Minimum stay indicates the minimum number of days a reservation can be made for. Guests will be not be able to book your property if they want to book stays shorter than minim stay. This value is mandatory to provide.

When making a booking, minimum stay is checked for each day of the stay.

Rates and Availability > Calendar > Click the property name to unfold rates > Click on the price >

Weekend pricing

Weekend pricing refers to a specific type of pricing rules that are applied on selected weekend days only. If the weekend-specific pricing is set and the reservation matches specified criteria, then the Weekend pricing will be applied instead of the Daily price.

Weekend pricing is just taken into account and applied in calculations. In Despegar, you will not see this as a separate parameter.

Rates and Availability > Calendar > Click the property name to unfold rates > Click on the price >

Occupancy pricing

In Occupancy pricing, it is possible to specify pricing plans for different numbers of Extra Guests (not included in Daily price). The difference between Extra guest price and Occupancy pricing lies in fact that with Extra guest price the same price is applied for each Extra Guest. On the other hand, in Occupancy pricing it is perfectly possible to specify different prices for different numbers of Extra Guests. Note that Occupancy pricing takes precedence over Extra guest price.

Occupancy pricing is just taken into account and applied in calculations. In Despegar, you will not see this as a separate parameter.

Rates and Availability > Calendar > Click the property name to unfold rates > Click on the price >

Complimentary topics

Discounts (N/A)

In this integration, this is not synchronised with Despegar.

Calendar

Calendar stands for the property's availability to rent. You can check here the availability of your property in the selected time frames. Once a reservation is inserted in Rentals United, the availability in the calendar gets blocked for this period. The calendar is updated automatically every time the availability of the property changes or at predefined times to remain up-to-date.

Rates and Availability > Calendar

Preparation Time Before Arrival

PTBA stands for Preparation Time Before Arrival. It is a general keyword to describe the minimum time a booking has to be made in advance in order to be accepted by the PM. The dates restricted by PTBA are normally set as not available already in the calendar. Hence, the PTBA data is already applied in availability and sent to the channel within the ARI data. The PTBA in Rentals United blocks the availability x hours from 23:59 PM of the day of arrival on the property's local timezone. For example if the PTBA is set to 6 hours, bookings will be accepted until 6:00 PM of the day of arrival, after 6:00 PM the calendar will be closed. If the PTBA is set to 24 hours, bookings will be accepted until 23:59 PM before the day of arrival, after that the calendar will be closed.

The PTBA-blocked period is not shared with Despegar as a separate parameter. However, Rentals United will close the property's availability when the time restricted by PTBA comes.

Changeover restrictions

Changeover restrictions specify whether check-in or check-out is allowed for a given day. This is a great option if you need the guests checking in and out to fit your schedule and it will help you avoid unexpected guests. If some days are restricted from changeovers, then your guests will simply not be able to select such a stay if the start or end day falls on a changeover-restricted day. If some days are set not to allow guests to Check-in or Check-out, then this information is pushed in the availability data. Any booking that has a changeover selected for the blocked days will be rejected.

Rates and Availability > Calendar > Click the property name to unfold rates > Click on the price >

Tax (N/A)

Taxes are set by Despegar depending on the property location. They cannot be modified. They will be added on top of your prices and fees from Rentals United. Your tax set-up in Rentals United will be ignored by Despegar. In case your prices in Rentals United are gross prices (they already include taxes), then you may consider using negative mark-up to keep the prices right. Check here.

Fee

Fee refers to mandatory or optional charges paid in exchange for particular services. These include:

Charges for additional services, for example Internet access or shuttle.
Fees defined by local governments that do not fall into the tax category, for example environmental fees.

Rentals United fee ID	Rentals United fee type	Despegar ID
0	Unknown	N/A
6	Towels Fee	LINEN_FEE
7	Electricity Fee	SERVICE_FEE
8	Bed Linen Fee	LINEN_FEE
9	Gas Fee	SERVICE_FEE
10	Oil Fee	SERVICE_FEE
11	Wood Fee	SERVICE_FEE
12	Water Usage Fee	SERVICE_FEE
13	Transfer Fee	SERVICE_FEE
14	Linen Package Fee	LINEN_FEE
15	Heating Fee	SERVICE_FEE
16	Air Conditioning Fee	SERVICE_FEE
17	Kitchen Linen Fee	LINEN_FEE
18	Housekeeping Fee	SERVICE_FEE
19	Airport Shuttle Fee	SERVICE_FEE
20	Shuttle Boat Fee	SERVICE_FEE
21	Sea Plane Fee	SERVICE_FEE
22	Ski Pass	SERVICE_FEE
23	Wristband Fee	SERVICE_FEE
24	Visa Support Fee	SERVICE_FEE
25	Water Park Fee	SERVICE_FEE
26	Club Card Fee	RESORT_FEE
27	Conservation Fee	RESORT_FEE
28	Credit Card Fee	SERVICE_FEE
29	Pet Fee	SERVICE_FEE
30	Internet Fee	SERVICE_FEE
31	Parking Fee	PARKING_FEE
32	Insurance	SERVICE_FEE
33	Service Fee	SERVICE_FEE
34	Resort Fee	RESORT_FEE
35	Booking Fee	SERVICE_FEE
36	Tourism Fee	TOURISM_FEE
37	Destination Fee	TOURISM_FEE
38	Extra Beds Fee	SERVICE_FEE
39	Environment Fee	ECO_TOURISM_FEE
40	Children Extra Fee	SERVICE_FEE
41	Cleaning Fee	CLEANING_FEE
42	Book Direct Service Fee	Not mapped
43	Airbnb Short Term Cleaning Fee	Not mapped

Calculation types

Calculation types are supported by Despegar according to the below table.

RU calculation type (API)	RU calculation type (UI)	Despegar type	Despegar frequency
FlatPerStay	Amount per stay	FIXED	FULL_STAY
FixedPerDay	Amount per night	FIXED	PER_NIGHT
IndependentPercentage	Percentage	PERCENTAGE	FULL_STAY
CumulativePercentage	N/A	PERCENTAGE	FULL_STAY
FixedAmountPerPerson	Amount per person & stay	FIXED	PER_PERSON_FULL_STAY
FixedAmountPerPersonPerDay	Amount per person & night	FIXED	PER_PERSON_PER_NIGHT
FixedAmountPerPersonPerWeek	Amount per person & week	FIXED	PER_PERSON_FULL_STAY
FixedAmountPerWeek	Amount per week	FIXED	FULL_STAY
VariableAmountByConsumption	Amount per usage & hour	Not mapped	Not mapped
VariableAmountByUse	Amount per usage	Not mapped	Not mapped
FixedAmountPerSet	Amount per set	FIXED	PER_PERSON_FULL_STAY
FixedAmountPerSetPerWeek	Fixed amount per set per week	FIXED	PER_PERSON_FULL_STAY
IndependentPercentagePerDay	Percentage per day	PERCENTAGE	PER_NIGHT
IndependentPercentagePerPerson	Percentage per person	PERCENTAGE	PER_PERSON_FULL_STAY

If you have more fees in Rentals United that are mapped to the same type and frequency setting in Despegar, these fees will be summed up. For example, a fee A, which is set to Amount per week, and a fee B, which is set to Amount per stay, will be summed up because both are passed to Despegar as FIXED and FULL_STAY. These fees may be summed up in the price breakdown in Despegar.

If more fees are mapped to the same Despegar type, but different frequency, then these fees will be passed to Despegar separately. For example, a fee A, which is set to Percentage, and a fee B, which is set to Percentage per day. Even though Despegar type for both of them is FIXED, they differ by the frequency which is FULL_STAY for the fee A and PER_NIGHT for the fee B. In this case, they will be sent to Despegar separately.

Collection times

Collection times are not supported by Despegar. Both fee collection times, i.e. Upon booking and Upon arrival are passed to Despegar and Despegar does not differentiate between them. Fees in both collection times will be added to the rent price and must be paid upon booking.

Optional fees

Optional fees are not sent to Despegar.

Fees application

percentage fees can be applied onto rent
percentage fees can be applied onto rent and in this case Despegar will calculate the value of this fee only from the rent
percentage fees cannot be applied onto other fees - fees applied in this way will not be sent to Despegar

Not available in the Despegar extranet yet

Down payment (N/A)

In this integration, this is not synchronised with Despegar.

Security deposit (N/A)

In this integration, this is not synchronised with Despegar.

Currency

Currency in Rentals United is a fixed value, by default established on the basis of the property location. The currency of any property can be checked in Rentals United, go to Step 5: Price and availability after selecting All properties tab. For more information, please see Step 5: Price and availability in Rentals United: User Guide.

Despegar requires currency per location, which means not every currency can be accepted in every location. If the currency of your property is different from what is required by Despegar, the channel will not accept your property. You will see an error message in Rentals United.