Reservation processing

Instant booking process

  1. A guest enters the reservation page on the MakeMyTrip website and provides the details of a reservation (dates, number of guests etc.).

  2. If the property is available to rent, the guest completes the reservation process on the MakeMyTrip website by providing their personal data.

    Note: MakeMyTrip does not quote Rentals United in the booking process.

  3. MakeMyTrip sends a notification to Rentals United about a new booking. Rentals United then pulls it from MakeMyTrip.

Request-to-book (N/A)

MakeMyTrip does not share provide Rentals United with any booking requests.

Inserting reservation manually

It is always possible to insert reservation manually in Rentals United Guest Planner or from the Bookings tab. In such a case, the availability is

Reservation details

When a reservation arrives, theMakeMyTrip provides the standard guest information (such as name, surname, and phone number) along with booking details including the property name, number of guests, stay dates, and price. All of this information is available in Guest Planner > Big Card.

If you are an API user, you can get access to this information via the following API methods:

Item More info
Guest number

MakeMyTrip shares the information about:

  • Number of adults

  • Number of children

Rentals United adds the number of adults and children and presents the total number of guests.

You will find the total number of guests in the reservation.

Cancellation Policy

MakeMyTrip shares the cancellation policy that was used in the reservation. If you need help deciphering what the specific cancellation policy means, contact the channel.

blocked and the channel is updated.

Note: MakeMyTrip will not have access to the details of any reservation inserted manually.

Modifying a reservation

Modifications initiated in MakeMyTrip are synchronized to Rentals United.

You cannot modify a reservation from MakeMyTrip in Rentals United. You need to handle the changes directly with the guest or via the channel.

Cancelling a reservation

Cancellations initiated in MakeMyTrip are synchronized to Rentals United.

You cannot cancel a reservation from MakeMyTrip in Rentals United. You need to handle the cancellations directly with the guest or via the channel.