Integration overview

Introduction

Airbnb is one of the world's largest marketplaces for unique, authentic places to stay and things to do, offering over 7 million listings and 50,000 handcrafted activities, all powered by local hosts. An economic empowerment engine Airbnb has helped millions of hospitality entrepreneurs monetize their spaces and their passion while keeping the financial benefits of tourism in their own communities. Airbnb has more than three-quarters of a billion guests arrival to date and is accessible in 62 languages across 220+ countries and regions.

Integration model

Airbnb is another Sales Channel (SC) that has been successfully integrated with Rentals United. Property Managers (PMs) can connect to Airbnb and start advertising their properties through this channel. This document outlines the connection overview and synchronization scope.

  • ARI data is sent to Airbnb automatically upon change registered in the Rentals United system

  • since 2022-11-07, new clients have the property descriptive content sent to Airbnb automatically and the changes should be visible in Airbnb within 24 hours; all clients can turn automatic updates on and off - see details at Automatic listing content update

  • property descriptive content is sent to Airbnb on-demand - see Updating listings

  • properties created in Airbnb can be copied to Rentals United - see Importing properties from Airbnb

  • extra reservations existing in Airbnb can be copied to Rentals United - Importing bookings

  • reservations created in Airbnb are passed to Rentals United

  • reservations created in Rentals United block availability in Airbnb

  • booking requests and leads created in Airbnb are synchronized to Rentals United

  • modifications and cancellations made in Airbnb are synchronized to Rentals United

Categorization

This channel is categorized as a Holiday Rental Website (HRW). Airbnb sells single properties mostly. In this system, guests choose the exact place they are staying at.

Multi-unit support

A multi-unit refers to a set of indistinguishable properties. These properties work the same way the regular properties do; however, they represent a number of properties with the same specification at the same address. An example of a multi-unit property is a set of identical hotel rooms. For Airbnb, multi-units are synchronized and Airbnb receives the exact number of units available. Note that despite the number of units, there will always be just one listing on Airbnb. You can also read more about multi-units in Building vs. Multi-unit property vs. Multi-unit group.

Multi-units can be imported from Airbnb as described in Importing properties from Airbnb. If you have multi-units in Airbnb, Rentals United will successfully create multi-unit properties. In such a case, the number of units and availability are set in Rentals United identically as in Airbnb.

Contract details

Onboarding time: 1 week;

Commission: The usual commission is 14-16%, but it may vary depending on the agreements with the channel and differ from the stated value. There a few commission models available: host-only or shared by host and guest. For more information, please see FAQ.

Payment process: Airbnb manages the payment process.

Length of stay: Airbnb allows for stays longer than 30 days.